Shipping
policy.

How Rain Off and Studio Line orders get from our bay in Johor Bahru to your door.

Rain Off ships within West Malaysia only

Courier regulations on aerosol products mean we can’t ship to Sabah, Sarawak or Labuan for now.

From our bay to your door

How your order moves

Every order leaves the studio in Johor Bahru. Here's the trip it takes.

Order confirmed

Once payment clears, your order joins the packing queue.

Packed in 1–2 working days

Processed and packed after payment is confirmed.

Shipped from Johor Bahru

Handed to the courier, with tracking details sent to you.

Delivered in 1–3 working days

Anywhere in West Malaysia.

Before you order

Worth knowing

Peak periods

During festive seasons, big sale days or courier backlogs, delivery can take a little longer than the estimate.

Check your details

Make sure your shipping address and contact number are correct before placing the order. It's the number the courier will call.

Questions about
an order?

WhatsApp us with your order number. We'll check on it straight away.