If something arrives wrong, damaged or defective, here's exactly how we make it right.
If something arrives wrong, damaged or defective, tell us. We'll sort it out.
Returns and exchanges are accepted in these three cases.
You received a different product from the one you ordered.
The item arrived dented, leaking or otherwise unusable.
The product doesn't work the way it should, straight out of the box.
Of receiving your order. Include your order number.
Photos or videos of the problem so we can verify it quickly.
Approved refunds go back to your original payment method within 7–14 working days.
Products that have been opened, used, or damaged through misuse aren’t eligible for return or refund.
Don't sit on it. You've got 7 days from delivery, and we'll sort it from there.
